Responsible Gaming — Bet Smart, Stay in Control with ekpk
ekpk believes that gambling should always be an enjoyable, voluntary form of entertainment — never a source of financial stress or harm. Our responsible gaming framework gives every Bangladesh player the tools, knowledge, and support they need to keep their betting habits healthy and under control.
ekpk's Pledge to Every Bangladesh Player
At ekpk, responsible gaming is not a legal checkbox — it is a core part of how we operate. We firmly believe that the majority of our players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh enjoy betting as a fun leisure activity. However, we also recognise that for a small number of individuals, gambling can develop into a problematic behaviour that affects their finances, relationships, and mental wellbeing.
ekpk's responsible gaming programme is built on four pillars: Prevention, Awareness, Intervention, and Support. Every feature we build, every policy we enforce, and every interaction our support team has with players is guided by these four principles. We want ekpk to remain a platform you enjoy safely — today, tomorrow, and for the long term.
Our responsible gaming tools are available to all registered ekpk players at no cost and with no penalty. Setting a deposit limit or requesting a cooling-off period does not affect your account standing in any way. In fact, we actively encourage all players — regardless of whether they feel they have a problem — to explore and use these features as a proactive measure.
If you recognise any of the following behaviours in yourself or someone you know, it may be time to take a break and seek support:
- Spending more money or time on gambling than you originally planned
- Chasing losses by placing larger bets to win back money already lost
- Borrowing money, selling possessions, or neglecting bills to fund gambling
- Feeling restless, anxious, or irritable when you try to cut back or stop
- Lying to family members or close friends about how much you gamble
- Using gambling as a way to escape stress, anxiety, depression, or personal problems
- Continuing to gamble even after significant financial losses or relationship strain
- Neglecting work, study, or family responsibilities because of gambling activity
Six Tools That Put You in Control
ekpk provides a comprehensive suite of responsible gaming controls, all accessible directly from your account dashboard. These tools are designed to help you set healthy boundaries before problems arise.
Set a daily, weekly, or monthly cap on how much you can deposit into your ekpk account. Once your limit is reached, no further deposits are accepted for that period — no exceptions. Limit increases take effect after a mandatory 7-day cooling-off period, while limit reductions take immediate effect. Deposit limits can be set in Bangladeshi Taka (৳) directly from your account settings.
Define the maximum amount you are comfortable losing within a set period — daily, weekly, or monthly. When your net losses for that period reach the limit you have set, your betting and casino access is automatically paused until the period resets. This tool is especially useful for players who find it difficult to walk away after a string of losses.
Set a maximum session duration for your ekpk account. When your active session reaches the time limit you have configured, you will receive an in-platform notification and be automatically logged out. You can set session limits ranging from 30 minutes to 8 hours. Regular break reminders can also be enabled to prompt you every 60 minutes during active play.
If you feel you need a short break from gambling without committing to a full self-exclusion, ekpk's cooling-off feature allows you to temporarily suspend your account for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or place bets. Existing pending withdrawals will still be processed normally. Cooling-off periods cannot be lifted early once activated.
For players who need a longer-term break, ekpk's self-exclusion tool allows you to permanently or indefinitely exclude yourself from the platform. Self-exclusion periods are available for 6 months, 1 year, 3 years, or permanently. Once self-exclusion is activated, your account is immediately locked, all marketing communications cease, and you cannot create a new ekpk account for the duration of the exclusion period. We take self-exclusion requests extremely seriously.
Enable reality check notifications that periodically display a summary of your current session — including total time played, total amount wagered, and net win or loss for the session. These pop-up reminders appear at intervals you define (every 30, 60, or 90 minutes) and are designed to break the immersive flow of gaming and give you an accurate, real-time picture of your gambling activity.
How to Set Up Your Responsible Gaming Controls
Setting responsible gaming limits on your ekpk account takes less than two minutes. Follow these steps after logging in to your account:
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1Log In to Your ekpk Account
Navigate to the ekpk Login page and enter your registered username and password. Ensure you are accessing the platform via the official ekpk.io domain. Two-factor authentication (2FA) is strongly recommended for all accounts.
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2Open Account Settings
Once logged in, navigate to your account dashboard and locate the "Account Settings" menu in the top-right profile area. All responsible gaming tools are grouped under the "Responsible Gaming" sub-section within account settings.
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3Choose the Tool You Need
Select from Deposit Limits, Loss Limits, Session Time Limits, Cooling-Off, Self-Exclusion, or Reality Check Reminders. Each tool has a clear description, an input field for your chosen limit or duration, and a confirmation button.
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4Set Your Limit or Period
Enter the amount (in ৳ for monetary limits) or time period for your chosen tool. For deposit and loss limits, choose daily, weekly, or monthly timeframes. For cooling-off and self-exclusion, select from the available duration options.
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5Confirm and Save
Click "Save" to activate your chosen limit. Limit reductions and cooling-off/self-exclusion activations take immediate effect. You will receive a confirmation email to your registered address confirming the change and its effective date.
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6Contact Support if You Need Help
If you are unable to access your account settings or need immediate assistance activating a self-exclusion, contact ekpk's support team at [email protected] or via 24/7 live chat. Our responsible gaming advisors can activate any tool on your behalf immediately.
Are You Gambling Responsibly?
Review the following questions honestly. If you answer "Yes" to three or more, we strongly encourage you to contact our support team and explore the self-exclusion or cooling-off tools.
Do you spend more time or money gambling than you originally intended when you started a session?
Have you ever tried to win back money you lost by placing further bets rather than accepting the loss?
Has gambling ever caused you to neglect work, family responsibilities, study commitments, or personal health?
Have you borrowed money, used savings, or sold personal possessions specifically to fund gambling activity?
Do you feel anxious, irritable, or unsettled when you are not able to gamble or when you try to take a break?
Have you concealed the extent of your gambling activity from your family, partner, or close friends?
Do you think about gambling frequently during the day, even when you are not actively playing or betting?
Have you continued gambling despite suffering significant financial, emotional, or relationship consequences as a result?
Problem gambling affects people from all backgrounds across Bangladesh. Recognising a pattern is the first and most important step. ekpk's support team is available 24/7 — please reach out before a problem becomes a crisis. Email us at [email protected] for confidential, judgment-free assistance.
Strictly 21+ — ekpk's Age Policy and Verification Process
ekpk is an adults-only platform. You must be 21 years of age or older to register an account, make a deposit, or place any bet on the ekpk platform. This age restriction applies to all players in Bangladesh and internationally, without exception.
During the registration process, all players are required to confirm that they meet the minimum age requirement by ticking the relevant declaration checkbox. This declaration is legally binding. Providing a false declaration of age is a serious breach of ekpk's Terms & Conditions and may result in permanent account closure and forfeiture of any balance.
In addition to the self-declaration made at registration, ekpk carries out Know Your Customer (KYC) age verification as part of the standard account verification process. Players are required to submit a copy of a valid government-issued identification document — such as a National Identity Card (NID), passport, or driving licence — that clearly shows their date of birth. Accounts that cannot be verified as meeting the 21+ age requirement will be suspended pending further investigation.
If ekpk discovers or has reasonable grounds to suspect that an account holder is under the age of 21, the account will be immediately frozen, all pending transactions will be halted, and any deposited funds may be withheld pending investigation in accordance with our Terms & Conditions. ekpk takes underage gambling with the utmost seriousness and will cooperate fully with relevant authorities in any related investigation.
Responsible Gaming FAQ
Quick answers to the most common questions about ekpk's responsible gaming tools and policies.
Ready to Play Responsibly with ekpk?
Set your limits, know your boundaries, and enjoy ekpk's cricket, slots, casino, and e-sports betting as entertainment. 21+ only. Please bet what you can afford to lose.